
FAQs
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Could we have our own TV Channel with BESTChannel?
Yes. BESTChannel is an Information and Entertainment system that offers television channels made according to the client's desires and needs. The content of those channels and their schedules are completely defined by the client.
- How many television channel BESTChannel provide?
BESTChannel provides an infinite number of television channels. This number can be from one to the amount defined by the client.
- Could we promote all Hotel services through BESTChannel?
BESTChannel offers one or several Information and service promotion TV channels for the clients. Any and all of the services you want to promote will be included inside the system according to the request of the client.
- What languages are available?
BESTChannel offers television channels in English, Spanish, and French languages. Nevertheless, if a client needs to utilize another language, our development teach will solve take care of that request.
- Could we broadcast movies through BESTChannel?
BESTChannel includes one or more movie channels scheduling films according to the client's desires. Those movies will be updated by our company or our resellers.
- Could we broadcast music through BESTChannel?
Yes. BESTChannel includes one or more music channels scheduling music according to the client's desires. That music will be updated by our company or our resellers.
- How many TV sets could receive BESTChannel signals?
The number of TV sets that BESTChannel can serve is infinite.
- Do we need to re cabling our CATV network for BESTChannel services?
One of the principle advantages of BESTChannel is that you don't need to modify your existing CATV system. You simply need to mount the hardware, install BESTChannel, and use the exiting CATV system.
- Is BESTChannel prepared to work in a structured cabling data network?
Yes. BESTChannel is designed to work in completely digital environments using a structured cabling network infrastructure. Furthermore, BESTChannel works over analog systems that use coaxial cable for television broadcasting.
- How can we access technical support, in the event we have a problem?
The BESTChannel technical support team is pleased to offer you several ways to access support and solve all your possible problems. Those avenues are: 1) the support website www.aba-best.com or 2) writing to our e-mail address This e-mail address is being protected from spambots. You need JavaScript enabled to view it . This e-mail address is protectected from spam. You must be JavaScript enaabled to view it. Also, you can call the following phone numbers in Switzerland 021 922 49 22 or 021 923 88 07 or in Cuba 07 273 83 75.
- What are the hours of operation for technical support?
Our technical support teach is available for you 24 hours a day, 7 days a week.
- Could we try BESTChannel system before we buy it?
Yes. BESTChannel is available for a trial period (defined for each client). In this way, you can try the system free of charge without any obligation.
- Does BESTChannel have any real-time news services?
Yes. BESTChannel has a real-time news service, which is updated automatically from the internet from RSS sites selected by the client.
- What minimal knowledge do we need to operate the system?
Any person with a basic knowledge of computers can operate and configure the system without problems
- Which platform does the system use?
BESTChannel utilizes the Microsoft Windows platform.
- Can we manage the system remotely?
Yes. BESTChannel is designed for remote network operation. Furthermore, we improve the security of the server by limiting access.
- What type of TV set best uses BESTChannel?
The BESTChannel technical support team changes the design of the system and channels to fit the TV sets already in a client's establishment.